STORIES

Nancy

“I just felt a calm coming over me that someone really cares and this is going to be a pleasant job. When I hung up I just thought, ‘wow, that was pretty impressive.’”

Nancy
Foxboro, MA
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Robert

“I’ve always felt that Amica stood behind its promise to pay its claims and be there for you when you have an issue.”

Robert
Milton, MA
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Andrew

“I wouldn’t hesitate to recommend Amica to anyone who was looking for insurance.”

Andrew
Barnstable, MA
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Rebecca

“The representative at Amica that I worked with was extraordinary.”

Rebecca
Portsmouth, NH
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Lisa & Steven

“We were filthy, exhausted and still in shock, and someone from Amica shows up literally to take care of us.”

Lisa & Steven
Springfield, MA
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Amanda

“I will always be an Amica customer because I know they care.”

Amanda
Westminster, CO
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Linda

“We all get calls from other insurance companies and as soon as we tell them we have Amica, they just go away.”

Linda
Allen, TX
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Jennifer

“Amica has always exemplified superior customer service, and I am proud to be one of its loyal customers.”

Jennifer
Herndon, VA
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Kimberly

“Thanks, Amica, for letting me rest at ease each and every night, knowing my family is safe.”

Kimberly
Lilburn, GA
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Carl and Nancy

“Ours is not a story of loss, but rather one of trust.”

Carl and Nancy
Bourne, MA
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Michael

“So what did Amica do? What didn't it do!”

Michael
Raleigh, NC
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Donna

“I've been an Amica policyholder for 19 years and today I have another reason to say I LOVE MY INSURANCE COMPANY.”

Donna
Colorado Springs, CO
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Theodore

“It has been a pleasure to be a client for the past 61 years.”

Theodore
Monroe Township, NJ
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Richard

“… through the claims and all the cars and all our moves, Amica has been the consistent part of our lives.”

Richard
Keller, TX
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Jack

“In a time of stress, Amica delivered the extra services for which we are eternally thankful.”

Jack
Littleton, CO
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Larry

“I … continued with Amica as our car insurance company and our life insurance company, too”

Larry
Camarillo, CA
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Rebecca

“More than that, I felt that Beverly genuinely cared about both the claim itself and me personally.”

Rebecca
Concord, NH
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Robin

“Judy, with humor and great patience, walked me through the process.”

Robin
Somerville, MA
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Melanie

“Brian made it seem fairly simple and made me willing to make the change.”

Melanie
The Hills, TX
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Jeffrey

“We were in awe of how Julie provided her uncompromising focus and attention to our minor insurance claim.”

Jeffrey
Anaheim, CA
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Lyesha

“I've never met this woman in my life, but she took care of me like I was her own family!”

Lyesha
Hermitage, TN
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Gail

“Many do not believe how efficiently my claim was handled and how fairly stress-free the process was for me.”

Gail
Marietta, OH
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Stephen

“I have never experienced the level of professionalism, courtesy and kindness equal to that provided by your claims and underwriting staff.”

Stephen
Luling, LA
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Laurie

“How lucky we are to have Amica, not only as our insurance company, but as a conscientious partner.”

Laurie
Rockland, MA
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Ralph

“...thank you for employing such considerate and knowledgeable people...”

Ralph
North Kingstown, RI
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William

“My gratitude to all those at Amica who were so helpful.”

William
Salem, VA
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Nina

“Amica was wonderful in the process of our claim and getting our roof replaced.”

Nina
Monroe, GA
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Virginia

“My husband and I are so happy with Amica and we have recommended Amica to our family and friends.”

Virginia
Bloomfield, CT
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Tom

“Amica has a customer for life, and a roving ambassador as well.”

Tom
Hudson, FL
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Kim

“…you have two long-term customers who will actively encourage others to consider the peace of mind that comes from having an insurance company who acts like a partner when you need them most.”

Kim
Bellevue, NE
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Paul

“I just wanted to tell everyone how much I LOVE AMICA!”

Paul
Cumberland, RI
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Judy

“I work for a restoration company and I deal with insurance companies every day.”

Judy
Woodstock, GA
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Roz

“I have changed alot of things in my life, including my husband (!), but I have been true to Amica now for about 35 years!”

Roz
Castle Rock, CO
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Allan

“Amica was the lowest rate hands down.”

Allan
Dallas, TX
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Denise

“I know I'm taken care of and that's why I have my home, auto and life insurance with Amica.”

Denise
Wolcott, CT
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Steve

“I came back to Amica immediately and never will leave again.”

Steve
Jasper, GA
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Arthur

“Over the 40 years, I have only had about a half dozen claims, but every single one was handled the way I would expect a loving family member to take care of me.”

Arthur
Raymond, NH
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Jimmy

“I've been an Amica customer for 46 minutes now, and it feels great!”

Jimmy
Ballwin, MO
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Carol

“In four years, the fifth generation will become Amica insured drivers.”

Carol
Springfield, VA
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Scott

“... have always been impressed by the service, professionalism and stability that's so important to me.”

Scott
East Greenwich, RI
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Lorrie

“I want to thank you for your employee, Virginia at the Milwaukee Regional Office. She has been WONDERFUL!”

Lorrie
West Bend, WI
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Tom

“Forty-eight years, always a great experience.”

Tom
Sagamore Beach, MA
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Yvette

“Her patience never, ever waivered considering all the questions I had at the time.”

Yvette
Lithonia, GA
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D.A.

“The entire process went smoothly and quickly.”

D.A.
Chelmsford, MA
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K.M.

“I was extremely satisfied with the quality of service.”

K.M.
Fortuna, CA
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R.S.

“Your rep was understanding, patient and very professional.”

R.S.
St. Petersburg, FL
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C.B.

“I really appreciate the extra efforts to move things along quickly.”

C.B.
Rancho Palos Verdes, CA
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Roger

“I have been with Amica at least 40 years, if not more!”

Roger
McConnells, SC
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Betty

“Both of my nieces were paying so much for their car insurance so I referred them to Amica.”

Betty
Union, NJ
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Jennifer

“I have been an Amica customer for 5 years.”

Jennifer
Morrisville, NC
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David

“I was rear-ended by a drunk driver while on vacation in Cape Cod back in 1996.”

David
Stoughton, MA
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Steve and Kathy

“We first searched the Web for the “best” insurance companies, and then called each for quotes. We reached an Amica representative and are very glad we did.”

Steve and Kathy
Thornton, CO
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Leon

“Service is one element. Character is another. Her character exudes excellence.”

Leon
Roanoke, VA
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John

“My son will be the third generation covered by your company, you must be doing something right.”

John
Florence, MA
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Michael

“I refer friends to Amica and they have all switched to Amica, which tells me their rates are competitive!”

Michael
Katy, TX
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Mary

“We have been Amica customers for over 30 years...our cars, our home and life insurance will stay with Amica.”

Mary
Raleigh, NC
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Jonathan

“Even when confronted by relatives trying to sell insurance, Amica has been one of our family traditions for some 90 years.”

Jonathan
Andover, MA
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Robert

“As a policyholder of Amica products for almost 25 years, I can say that Amica's very high standards and resulting financial strength are second-to-none.”

Robert
McLean, VA
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James

“Need I say any more!”

James
Wakefield, RI
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Ann

“You have insured our autos as long as we have been married - also for our four young drivers. Sixty-one years!”

Ann
Rancho Santa Fe, CA
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Donald

“We were on vacation when the hail and wind storm hit the Lakewood area.”

Donald
Lakewood, CO
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Jeff

“My wife and I have been AMICA customers for some combination of auto, home and life insurance for over 14 years.”

Jeff
DeWitt, MI
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Howard

“We started in 1914 when my father got married and purchased a Model T Ford.”

Howard
Groton, CT
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John

“I was surprised to find Amica not just on the list, but rated #1 for customer satisfaction by Consumer Reports.”

John
Oconomowoc, WI
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John

“What else do I need to say about why I stay with Amica?”

John
Bridgewater, MA
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Patricia

“I love the customer service and recommend Amica to everyone I know.”

Patricia
Providence, RI
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Robert

“Mother has been with you since she got her first car nearly 40 years ago, and has stayed with you ever since, and I see why!”

Robert
Grants Pass, OR
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Bruce

“I've been with you for auto and homeowner policies since 1989.”

Bruce
Bluffton, SC
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Jenny

“... since my daughter was less than a year old, she has been in love with Amica commercials on tv.”

Jenny
Revere, MA
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Beverly

“I am now an official Amica Life customer: With my new annual premium amount Amica is saving me more than $500 annually.”

Beverly
Kansas City, KS
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Art

“Every now and then, we sit back and just amaze ourselves that we're still with the same company Grandad started up with, back when horseless carriages were almost new!”

Art
Plymouth, MI
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Alphonse

“Amica was a true friend during the recent 'dericho' storm, which hit in May 2009.”

Alphonse
Marion, IL
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Forrest

“I married into Amica.”

Forrest
Needham, MA
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Deloise

“I was paying Direct Insurance $145 for just car insurance. Now I'm paying $122.”

Deloise
Lawrenceville, GA
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L.S.

“Part of my decision to go with an Amica policy for life insurance was based on the years I have held an auto insurance policy with Amica.”

L.S.
Manchester, NH
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Daniel

“Almost one year ago, I switched both our car and home insurance to Amica and saved $1,000 a year.”

Daniel
Ansonia, CT
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Cindy

“We have had all our insurance with Amica since 1990, and have just passed on to the next generation!”

Cindy
Cary, NC
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Roger

“We knew that our insurance company is a great insurance company, but seeing that Amica sponsors one of our favorite artistic events makes Amica 'a little bit greater.'”

Roger
Plymouth, MA
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Yossel

“I am happy and very pleased with the level of professionalism & excellent customer service...”

Yossel
San Antonio, TX
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Susan

“My bodyshops always smile when I tell them that I am insured by Amica”

Susan
Arlington, MA
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Stephen

“I would not dream of switching to anything less”

Stephen
Scituate, MA
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Quanti

“now THAT'S what I call service”

Quanti
Silver Spring, MD
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Nora

“I switched both my homeowner's and automobile policies to Amica”

Nora
Ross, CA
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David

“When Massachusetts' Insurance Laws changed I did not even bother to look at other companies”

David
Quincy, MA
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Denise

“In fact, the roofing company who replaced our roof was amazed how fast the depreciation check was sent to us.”

Denise
Schenectady, NY
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Patrick

“No machines, no call waiting, no fees, no hassle”

Patrick
Hampton Falls, NH
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CHIEMEKA

“I received Amica's yearly Thanksgiving card in the amil as I always have for the past four years”

CHIEMEKA
Houston, TX
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Arleen

“Three states, four houses, lots of cars, fifty years and one insurance company”

Arleen
Hampton, NH
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Linda (Mrs. Philip)

“... have always been pleased with the outstanding quality of service that has been provided”

Linda (Mrs. Philip)
Amherst, NH
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Stacey

“A personalized greeting from my claims representative Tara was outstanding”

Stacey
West Palm Beach, FL
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William

“So 83 years of customer loyalty... does that break any records”

William
Ball Ground, GA
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William

“You are more than an insurance company, you are friends”

William
Tallahassee, FL
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Joseph

“Amica is excellent.”

Joseph
Orlando, FL
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Jose

“Thank you AMICA for helping me out at a short notice.”

Jose
Jesey City, NJ
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Erin

“How often do you get personal thoughtful service like that?”

Erin
Poughkeepsie, NY
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Sheila

“I look forward each November to the lovely Thanksgiving card and bookmark”

Sheila
Amityville, NY
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Cheryl

“I was born into Amica.”

Cheryl
Berthoud, CO
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Linda

“I have 2 great stories”

Linda
Glen Mills, PA
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Dennis

“Thank you Amica for great service and listening to your customers”

Dennis
Grand Island, FL
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Laird

“It is a pleasure to deal with such an efficient and professional organization”

Laird
Sugar Land, TX
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Alon

“My car drowned, because of floods. I called Amica, expecting to hear stories like all the other insurance companies; to my amaze, the claim was settled in 23 days.”

Alon
Saint Augustine, FL
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james

“I was amazed how good it was to deal with Amica after striking a huge pothole with my vehicle”

james
Pawtucket, RI
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Fred

“Now all my children are insured by Amica”

Fred
Dallas, TX
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Lois

“Your service remains outstanding and must be the keystone to your success”

Lois
Middletown, CT
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Cynthia

“In my 30+ years of driving and dealing with Insurance Companies, I can honestly say I've never had a better, more pleasurable experience”

Cynthia
Middle River, MD
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mark

“Even though Amica was not to be involved in the claim, (we had to claim against the other party's insurance), Lisa stayed in touch with us every step of the way with helpful info and guidance to bring a swift resolution to our dilemma”

mark
swansea, MA
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Evan

“I want to let you know how wonderfully everyone I dealt with at Amica reflected on the company.”

Evan
Marina del Rey, CA
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Brian

“I just wanted to compliment Amica for the quality employees you hire in your Customer Service department.”

Brian
Litchfield, NH
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Randy

“Where other insurance companies took months or years to act on claims, Amica was there from day one and every day until the claims were finalized.”

Randy
Chester, MD
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Larry

“Unlike several companies I have to deal with, the Amica representative was knowledgeable, helpful and very efficient.”

Larry
Blue Springs, MO
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Edith

“It was a nightmare experience until Amica's adjuster came”

Edith
N. FT MYERS, FL
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Gary

“Thank you for being part of your family for 40 years.”

Gary
Jasper, TN
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Gardiner

“Cost? I have never had anyone even come close to beating your rates”

Gardiner
Rogers, AR
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Sara

“Sincerely, Sarah - a new, and proud Amica policyholder”

Sara
Waterbury, CT
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Stephanie M

“Amica goes above and beyond the best.”

Stephanie M
Pikesville, MD
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Steve

“But wait a minute! Amica ALREADY does pay me every year”

Steve
Londonderry, NH
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Charles

“As first time policyholders, we wish to compliment Jamie Hill of your Atlanta Regional Office for her excellent work in guiding us through the process of getting our policies with Amica”

Charles
Alpharetta, GA
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Christalle

“I would like to recognize the kind, professional, fast service of Maria Clemente in the Denver Regional Office.”

Christalle
Centennial, CO
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Shelley

“You very rarely see someone take that extra step in customer service and I wanted to share this story”

Shelley
Katy, TX
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Lynne

“I was ready to go somwhere else but Marc made everything so easy and was very nice”

Lynne
Whitman, MA
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John & Sheryl

“That is why I like Amica because they know that employees, like Deborah, are their biggest asset.”

John & Sheryl
Berea, OH
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Kent

“In this day and age, when customer service seems to be a lost art, it's refreshing to see that Amica's employees have taken it as their mission to create the best possible experience for their customer in what are often the most stressful times in their lives”

Kent
Chattanooga, TN
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Michael

“Amica is a wonderful breath of fresh air and an encouraging example of how business should be done.”

Michael
Eugene, OR
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Deverton

“I've been a customer for the past two years and I've had nothing but good experiences. Customer service is outstanding and the prices on their coverage are always under every other company.”

Deverton
South Windsor, CT
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Douglas

“I saw Amica's J.D. Power awards and decided to get a quote. I saved 40% from what i was paying, and received 10 times the coverage amounts - I was blown away!”

Douglas
Warwick, RI
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Karl

“Amica continues to have the best price, policy options, discounts and customer service that I have experienced in the many years that I have purchased insurance.”

Karl
Missouri City, TX
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Steven

“He went above and beyond to help me out to resolve this issue. I would recommend that if anyone ever came into any kind of problems that need to be filed in claims to contact him.”

Steven
Houston, TX
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Don

“I want to say I am extremely pleased with the quality of Amica's customer service. I have been covered by Amica for well over a decade.”

Don
Mesa, AZ
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Melva

“The claims representative, Rachel, was a god send for me. Her understanding and quick response on my claim made a very difficult time of my life easier.”

Melva
Bremerton, WA
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Woody

“My wife & I have been Amica customers for years. Amica handles all our needs. Auto, home, renters, liability, excess liability, etc. It seems that each experience is better than the last.”

Woody
North River, NY
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Bill

“Here it is fifty four years, many houses, cars and a few boats later and I'm very happy to say that I am still with Amica insurance .”

Bill
The Villages, FL
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Jim

“We will recommend Amica to all our family and friends and we look forward to doing business with you for years to come.”

Jim
Rochester, NY
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Joseph

“I can't say enough great things about her professionalism, courtesy and prompt responses. Solely because of her I ended up transferring ALL of my insurance policies to AMICA and even took out an Umbrella policy.”

Joseph
Fairport, NY
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Amanda

“You have always responded to us in a extremely timely manner, always so caring, and never a hassle. Thank you for making our life so easy!!!! I tell eveyone how great your customer service has been.”

Amanda
Sagamore hills, OH
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Doug

“Hats off to Amica phone agent Roxanne. She gave me patient service in answering all my questions about home, auto, and umbrella policies.”

Doug
Raleigh, ND
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Louis

“Lisa D. was professional, pleasant, and invauable in tailoring policies reflective of my needs. I should have done this years ago.....”

Louis
Scarborough, ME
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Irene

“My father was an Amica customer for over fifty years. He wore a sport coat everyday and kept a letter from the President of Amica thanking him for being a customer for fifty years in the breast pocket of his coat.”

Irene
Chicago, IL
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Richard

“Amica has a great representative in Michelle!”

Richard
Chichester, NH
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